Frequently asked questions

Is there a Warranty on Dura-Whelp Products?

There is a 3 year guarantee on specific Dura-Whelp products.

Dura-Whelp® products are made in the USA with skill, pride, and the highest quality materials and workmanship.

BreederBase®. guarantees the Dura-Whelp® box to be USEABLE for a period of 3 years from the original date of purchase. We will repair or replace free-of-charge any guaranteed item which is unusable due to a manufacture defect.

Guaranteed items include:

  • Dura-Whelp Whelping Box, Floor, Rails
  • Dura-Whelp Weaning Pen
  • Corner Braces
  • Doors and Frames

To replace a guaranteed item under warranty:

  • The damage cannot be due to chewing, accident, or negligence
  • The damage must be due to a manufacturing defect
  • Call BreederBase™ for a Return Authorization Number (RA#) and directions.
  • Send photos of manufacture defect to info@breederbase.com

Replacements required because of chewing, accident, or negligence will be provided for sale at a reasonable charge and are available either on the website or by calling Dura-Whelp at (208)747-3605

BreederBase® PROVIDES NO OTHER EXPRESS GUARANTEES BEYOND THE TERMS OF THIS LIMITED GUARANTEE. IN NO EVENT SHALL XO CORP. BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL LOSS OR DAMAGE. IN ANY EVENT XO CORP.’S LIABILITY SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT. This guarantee gives you specific legal rights and you may have other rights which vary from state to state.

Where can I get a copy of the instructions?
PDF Instructions:

Dura-Whelp Whelping Box:PDF

DuraWhelp Weaning Pen Instructions:PDF

Dura-Whelp Pad Instructions:PDF

Therma-Whelp Instructions:

  • Therma-Whelp System:PDF
  • Lamp Clamp:PDF
  • Temperature Strip:PDF
What is the Dura-Whelp Box made of?
Dura-Whelp whelpin boxes are made from industrially extruded five millimeter fluted polypropylene sheets, or corrugated plastic which is  extremely durable. Corrugated plastic is similar in construction to corrugated cardboard, but it is not cardboard or coated cardboard.

We chose this material to construct our boxes out of because its water-resistant construction and its resistance to rotting, rusting and warping.

How high are the puppy rails (pig rails) off the floor?
S —– 2-1/2 inches
M —– 4 inches
L —– 4 inches
XL —– 4 1/2 inches
Are inside dimensions the same as the outside?
No! Your bitch loses about 6 inches in living space because of the rails

Inside Dimensions

Small becomes a 28″ x 28″
Medium becomes a 34″ x 34″
L becomes a 42″ x 42″
XL becomes a 54″ x 42″
The Puppy rail is 3 inches wide and 7/8 inch thick.

How thick is the plastic?
About 1/4 inch thick, and is folded to make the top edges 1/2 inch thick.
How heavy are the Dura-Whelp Boxes?
Small= 13 lbs.
Memdium= 17 lbs.
Large= 20 lbs.
XL= 25 lbs.
How high is the door opening from the floor?
S 5 inches
M 7 inches
L 7 inches
XL 8 inches
What cleaners can be used on the plastic?
The whelping box can be cleaned with most products: bleach, detergent, Quatricide, etc. To remove newspaper print, we suggest using a soft-scrub cleanser for counter tops.
What heat sources can be used?
The Therma-Whelp, Heat lamps and heating pads can be used safely.
How is the Dura-Whelp put together?
Only a Philip’s head screwdriver is needed. The floor, which is one piece, has flaps which attach to the box with industrial strength Velcro. The wall unit is 1 piece that opens up accordian style and sits on top of the floor piece. The floor flaps then come up and Velcro to the sides. Then you insert the rails. 2 of the rails go directly through the walls and the other 2 fit between them. This is what frames and steadies the box. Detailed instructions are included with every box.
What size box is right for my breed?
Please see Breed to Size Recommendations tab when ordering the product.
How do I wash my Dura-Whelp Pads?
Wash the pads as you like, however we recommend machine wash and hang dry.
How high should the Therma-Whelp Lamp be positioned?
At average room temperature (72 degrees F.) it should be positioned 30 inches above the cradle. Some adjustments may be required to achieve 85 to 95 degrees F.
Are there any electrical cords attached to the Therma-Whelp Cradle?
No, the Therma-Whelp Cradle does not generate heat. It collects heat from the emitter and redistributes it. Thus, no cord is needed.
How much $$$ does it cost?
Click here for ordering and price information.
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